Terms & Returns Policy

Returns and Exchanges

Customers must report any damaged, defective, or incorrect items within 24 hours of delivery. Please provide your order number and photos of the item where necessary.

Refunds

Refund requests will be reviewed before approval. Approved refunds will be processed through the original payment method where possible. Processing times may vary depending on the payment provider.

Return Process

Please contact KR Shop Online before returning any item to receive instructions. Return shipping costs may apply depending on the reason for the return.

Need help?

For assistance with returns, refunds, or exchanges, please contact us through the contact details provided on our website.